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The main body of literature that has developed about educator stress indicates ours is a profession marked by high levels of distressful encounters and that educators are not faring well in this environment. The authors believe this case is over‐stated and that education, as a field, is not nearly so marked by the littered casualties of distress that the literature would have us believe exist. This conclusion is founded on both a small literature base which holds a contrary point of view, and on three studies of administrators and teachers which consistently indicate educators are much more adaptable and consequently, less stressed, than we have been led to believe. The purpose of the first study was to identify the levels of stress school principals experience on the job and to investigate the impact of perceived locus of control and powerlessness on their stress levels. The second study examined the extent to which school principals' perceived level of stress is related to their role relationship with groups internal and external to the school organization. The goals of the third study were to establish the levels of teachers' perceived stress, the organizationally‐based factors that are most stress‐inducing, and the predominant ways in which teachers manifest stress. The results of these studies, with great consistency, indicate low educator stress. These findings have important implications for the development of new approaches to stress research and for policy decisions concerning allocation of organizational resources to stress management design and staff development.

This paper studies the role of personal selling and the salesforce as an information source and the impact potential information gaps in a downstream business chain can have. It offers a conceptual model of information gaps in an on‐licence wine business channel and suggests areas necessitating further research.

The purpose of this paper is to present the initial relationship between the Classification Research Group (CRG) and the Center for Documentation and Communication Research (CDCR) and how this relationship changed between 1952 and 1970. The theory of normative behavior and its concepts of worldviews, social norms, social types, and information behavior are used to characterize the relationship between the small worlds of the two groups with the intent of understanding the gap between early classification research and information retrieval (IR) research.

This is a mixed method analysis of two groups as evidenced in published artifacts by and about their work. A thorough review of historical literature about the groups as well as their own published works was employed and an author co-citation analysis was used to characterize the conceptual similarities and differences of the two groups of researchers.

The CRG focused on fundamental principles to aid classification and retrieval of information. The CDCR were more inclined to develop practical methods of retrieval without benefit of good theoretical foundations. The CRG began it work under the contention that the general classification schemes at the time were inadequate for the developing IR mechanisms. The CDCR rejected the classification schemes of the times and focused on developing punch card mechanisms and processes that were generously funded by both government and corporate funding.

This paper provides a unique historical analysis of two groups of influential researchers in the field of library and information science.

Concern about special education's future is widespread. Now there are calls for special education's abandonment or its nonexistence in any environment other than general education (i.e., for full inclusion or some form of general education only). Some advocates for reform consider special education obsolete, to be rejected in favor of newer ideas known as inclusionary education, and they advocate abandoning special education.

Now may be the time for a second revolution in thinking about what special education is and does so that it evolves into a service that more consistently realizes its promise. Special education is likely to become extinct if its devolution continues. Its collapse would hasten the abandonment of public education. Alternatively, it could evolve to become a viable part of public education, a distinct entity, a clearly identifiable and viable part of educating all children appropriately in public schools.

Among the many causes of special education's devolution, some stand out prominently: (1) confusing must and may; (2) accepting illogic and imprecision of language; (3) responding to all diversities in the same way; (4) spurning science; (5) confusing attribute and person; (6) putting the worst possible face on special education; and (7) misconstruing least restrictive environment.

Better thinking and clearer communication are required to achieve special education's revitalization. These include calling things what they are and relying on new, younger leaders. Clear and wide understanding – consensus – about what special education is and does and acceptance of the idea that we must have it as a separate and distinct part of universal public education would be revolutionary.

The increasing incidence of educator stress and burnout is cause for concern. Nonetheless, the findings of this Canadian‐based study indicate that school principals are experiencing less than average levels of Emotional Exhaustion and Depersonalization burnout, and an average level of Personal Accomplishment burnout. Work conditions most likely to contribute to burnout were work stress, work overload, a deteriorating sense of status and recognition, and unsatisfactory interpersonal relationships. The implications of the study are discussed in terms of both individual and organizational factors.

The current crisis of sociological theory is due to our failure to do sociology as a positive science‐our failure to accept both explanation and prediction as the goal of theorizing, and to use predictive power as the primary criterion for assessing theories. It is argued that sociology as a positive science can advance sociological theory. It is also argued that a positive science of sociology is possible by correcting four major fallacies‐i.e., fallacies concerning controlled experiments, realism of assumptions, subjectivity, and complexity.

While a considerable amount has been spoken and written about the subject of outsourcing, or contracting out, of technical services in libraries, there is little consensus on even the definition of the phenomenon, or its history. The available research shows that arguments in favour of outsourcing are based on supposed cost and time savings, while opposition tends to emphasise quality issues. Evidence as to whether outsourcing in general in fact saves money or time tends to be spotty, while there is some data supporting concerns about a decline of quality in many outsourcing projects.

Racism occurs in many ways and varies across countries, evolving and adapting to sociocultural history, as well as contemporary economic, political and technological changes. This chapter discusses the multilevel dimensions of racism and its diverse manifestations across multiracial societies. It examines how different aspects of racism are mediated interpersonally, and embedded in institutions, social structures and processes, that produce and sustain racial inequities in power, resources and lived experiences. Furthermore, this chapter explores the direct and indirect ways racism is expressed in online and offline platforms and details its impacts on various groups based on their intersecting social and cultural identities. Targets of racism are those who primarily bear the adverse effects. However, racism also affects its perpetrators in many ways, including by limiting their social relations and attachments, and by imposing social and economic costs. This chapter thus analyses the many aspects of racism both from targets and perpetrators' perspectives.